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FAQ

THE MOST COMMON QUESTIONS

  • Do you deliver to all 50 States in the US?
    We currently deliver to all states with the exception of: Georgia Idaho Iowa Maine Mississippi Missouri Nebraska New York North Carolina North Dakota Ohio South Carolina South Dakota Due to restrictions of the delivery of CBD in the states listed. Once laws change to allow the delivery of CBD, we will begin delivering to those states as well.
  • Do you ship outside of the United States?
    While CBD may be legal in certain countries, we currently do not ship outside of the U.S. due to the ever changing laws and rules for shipping CBD products overseas.
  • Can I contact Essential Origins by phone?
    Yes. Generally, we ask that you contact us using the contact form which gives us the opportunity to fully look into any questions you may have about your order. However, if you require immediate assistance you can also call us at the customer service number 916-378-8364
  • Can I return my product?
    We always aim for make sure our customers love our products, a lot of time has been put into our products to ensure that you receive the highest quality CBD. With that being said, we do not accept returns after 14 days from delivery date. If you believe something is wrong with your order, please feel free to contact us and we will do our best to ensure your order is replaced and/or any questions you have are answered.
  • Do you offer free shipping?
    Yes, on orders totaling $75.00 or more.
  • Can I sign up to your newsletter?
    Yes! Just enter your email at the bottom of this page, and you’ll be added to our subscription list. We'll keep you updated about new flavor, products and promotions!

©2023 by Essential Origins LLC all rights reserved

CBD and Delta 8/9 products are not for use by or sale to persons under the age of 21. These product should be used only as directed on the label. They should not be used if you are pregnant or nursing. Consult with a physician before use if you have a serious medical condition or use prescription medications. A Doctor's advice should be sought before using this and any supplemental dietary product. All trademarks and copyrights are property of their respective owners and are not affiliated with nor do they endorse this product. These statements have not been evaluated by the FDA. These product are not intended to diagnose, treat, cure or prevent any disease. By using this site, you agree to follow the Privacy Policy and all Terms & Conditions printed on this site. Void Where Prohibited by Law.

All CBD and Delta 8/9 products on the website contain 0.3% THC or less. All CBD products on the website contain CBD derived from hemp. FDA DISCLAIMER: The statements made regarding these products have not been evaluated by the Food and Drug Administration. The efficacy of these products has not been confirmed by FDA-approved research. These products are not intended to diagnose, treat, cure or prevent any disease. All information presented here is not meant as a substitute for or alternative to information from health care practitioners. Please consult your health care professional about potential interactions or other possible complications before using any product. The Federal Food, Drug, and Cosmetic Act require this notice.

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